Privacy Policy

This Privacy Policy explains how VIVENZA collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect:

Name
Billing and delivery address
Email address
Phone number
Payment information
IP address
Device and browsing information

2. How We Use Your Information

We use your personal data to:

Process and fulfil orders
Provide customer support
Improve our services
Prevent fraud
Send marketing communications (only with consent)

3. Legal Basis for Processing

We process your data based on:

Contractual necessity
Legal obligations
Legitimate interests
Consent (for marketing)

4. Data Sharing

We may share your data with:

Payment processors
Delivery and logistics providers
Technology and hosting providers
Marketing platforms

We never sell personal data.

5. Data Retention

We retain personal data only as long as necessary for legal and operational purposes.

6. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request data portability

7. Cookies

We use cookies to:

Operate our website
Improve user experience
Analyse traffic
Deliver personalised advertising

You can manage cookies through your browser settings.

8. Contact

Email: support@vivenza.co.uk